1. Bank transfer to out Thai account.
– We will send account details by email
2. Via PayPal for an additional service fee of 4%.
– We will send payment link by email
|Please note, a 4% fee will be added and is to be paid by the customer. Link to the payment page will be sent by email.|
Please note that banks in Thailand charge a fee/commission when receiving money. All costs are paid by the customer. As result of this an amount of 500 THB will be added per transaction.
CANCELLATION FEE FOR PRIVATE TRANSPORT BOOKINGS
96 hours before the transfer
50% cancellation fee – minimum 1000 THB in addition to already paid deposit
Be aware, many hotels and events in Thailand must be paid in full up to a month in advance.
We therefore advise all our guests to buy travel insurance also covering hotel cancellation and other non-refundables. This insurance can be bought as a supplement at many agencies. For hotel bookings on one of the islands, we are under no circumstance responsible for any missed ferry connections or similar. A last-minute cancellation will not be accepted. If we have to pay the hotel – you have to pay us.
For your own sake, please let us know as early as possible if you change your travel plans so you will not be charged the cancellation fee.
A refund will always be through a bank transfer or PayPal.
Contact us, if you would like to extend your stay. If you contact the hotel directly, you will be charged the original price of the hotel and will not benefit from our favorable prices.
We wish, we could be flexible in this area, but it is unfortunately not possible. As a travel agent, Thailand Tours needs to follow the policy of the hotel. It depends on each hotel policy as to whether a refund will be given or not.
If you unexpectedly are not using your hotel booking and have not canceled your booking, you will not get a refund. The hotel has received the booking and often the full payment prior to check-in. They will keep the room until your arrival or until notified otherwise.
Available rooms can change on a daily basis and often from hour to hour. Not all hotels and resorts accept a reservation without a deposit or even full payment. If receiving a payment or deposit too late, we reserve the right to either reject your payment or find a different hotel. If you do not want a different hotel, we will reject the full payment.
For a bigger booking and/or a package trip, we often require a deposit of about 25% of the total amount.
Please note that the deposit will not be refunded by cancellation.
We recommend our costumers to buy cancellation insurance.
It often requires a lot of work when changing a booking. We are willing to change the booking whenever feasible for a fee of 1000 THB. Please note that any hotel changes, such as cancellation of one or more rooms or change of the period, are considered a cancellation and will be charged a fee.
We will be happy organizing excursions, golf, tours, various transportation, hotel stay or housing rentals around Thailand. You can always contact us by telephone or by mail.
We look forward to helping you.